JCB makes it easier for farmers to access genuine machine parts

Whether it is a JCB Fastrac drilling to beat the weather, a Loadall telescopic handler feeding livestock or a wheeled loading shovel keeping grain moving, every machine on the farm has a demanding job to complete against the clock. So, when parts need replacing, speed and certainty matter.

That is why JCB has launched JCB Parts Online – a new platform that allows customers to order genuine JCB parts direct, with fast and convenient fulfilment backed by the strength of its trusted dealer network.

The platform is now live and JCB is currently offering a launch discount of 10% off all purchases ordered online.

JCB Agriculture customers depend on productivity and reliability, and this new service marks a step forward in operational efficiency and in protecting investment. Genuine parts bring guaranteed performance and help ensure machines continue to operate exactly as JCB intended.

JCB Parts and Attachments general manager – product and marketing, Tania Tams said: “We know how crucial uptime is for our agricultural customers. JCB Parts Online has been created to make sourcing genuine parts faster and more convenient, while  still keeping the expertise and support of our dealer network firmly in place.

“Farmers choosing JCB machines are investing in cutting-edge, innovative technology. To maintain optimum performance, they need a fast and reliable way to access genuine parts exactly when and where they need them. This new service ensures exactly that.”

Seamless service

JCB Parts Online has been designed around convenience and efficiency. From launch, more than 1,200 of the most frequently demanded part numbers are available to UK customers. This volume will continue to rise rapidly throughout 2026.

Customers can search using serial numbers or specific part numbers to quickly confirm the correct component for their machine. Parts identification and ordering is now faster than ever, and customers can order anytime, from any device.

Orders are fulfilled by JCB’s UK-based World Parts Centre and the existing dealer network. Ensuring expert support remains central to the process. Behind the scenes, fast, accurate picking and dispatch ensure parts move quickly from order to delivery.

Click and collect can be arranged from a local dealer depot or parts can be delivered directly to the customer’s door. They can choose from same/next-day collections or standard/next-day delivery options.

The platform covers parts across the full JCB Agriculture equipment range, supporting JCB’s industry-leading machines including: Fastracs, Loadall telescopic handlers, wheeled loading shovels, telescopic loaders, industrial forklifts and more.

Any customer looking to purchase genuine JCB parts can register for an account and order instantly. It is simple to find a local dealer for advice, pay securely online – by card or via a dealer credit account and keep track of orders once placed.

Customers can also speak to real people through JCB’s dedicated UK call centre, providing reassurance and expert guidance whenever needed.

Comprehensive coverage

For farms operating multiple machines across different applications, having direct access to a breadth of genuine components through a single platform brings welcome simplicity.

JCB Parts Online covers the key categories that keep agricultural machinery operating at peak efficiency:

• Powertrain parts are designed for durability and fuel efficiency. These engine and transmission components deliver high-quality replacements to keep equipment performing in demanding farm environments.
• Electrical and lighting systems are designed and tested to work in harmony with the machine, supporting efficient operation and contributing to operator wellbeing during long working days.
• Chassis and undercarriage parts are developed specifically for JCB machines and tested in tough conditions for performance, endurance, noise and vibration control.
• Ground-engaging tools are meticulously designed and tested for quality, offering compatibility across a wide range of machines.
• Cab and body parts are built for comfort, protection and durability, with precise fit and integration to maintain safety standards.
• Lubricants and service fluids are rigorously tested and approved to protect engines, transmissions and hydraulic systems.
• Filters are engineered to deliver the optimum level of protection and help reduce running costs.

The genuine advantage

In a competitive market, lower-cost alternatives can appear attractive. However, when it comes to safeguarding a substantial machinery investment, the difference between genuine and alternative parts can be seismic.

JCB genuine parts are engineered specifically for JCB machines and bring guaranteed performance across every application. Every component is performance matched to work as part of a harmonious system, ensuring the machine operates as the manufacturer intended.

Non-genuine parts may not meet the same fitability, material quality, stress tolerance or testing standards. Over time, this can affect reliability, increase wear, cause damage and compromise efficiency. There can also be implications for warranty protection and long-term residual value.

For high-specification, finely tuned machines designed to deliver in the field, maintaining original performance is essential.

Ms Tams said: “JCB machines are designed as complete systems. Genuine parts ensure that every component works together exactly as it should, guaranteeing performance, efficiency and reliability. It is about maximising the machine’s potential and protecting the customer’s investment.”

Digital access. Dealer Support

The launch of JCB Parts Online reflects the evolving needs of modern farming businesses. Parts can now be ordered at a time that suits the customer, from any device, while still benefiting from fulfilment through a trusted local dealer and retaining access to technical support.

By combining digital convenience with trusted expertise, JCB is reinforcing its commitment to keeping agricultural customers working productively throughout the year.

With the platform now live and a 10% launch discount currently available, there is a clear opportunity for farmers to experience a simpler and quicker way to source genuine JCB parts.

Visit the JCB Part Online website now to click, fit and go.

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